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Product Marketing Manager, Payments

Evercommerce
Full-time
On-site
Denver, Colorado, United States
๐Ÿ“ฆ Product Marketing

๐Ÿ“Œ Core Information

๐Ÿ”น Job Title: Product Marketing Manager, Payments

๐Ÿ”น Company: EverCommerce

๐Ÿ”น Location: Remote (United States or Canada), preferably Mountain time zone

๐Ÿ”น Job Type: Full-time

๐Ÿ”น Category: ๐Ÿ“ฆ Product Marketing


๐Ÿ“Œ Essential Job Details

๐Ÿš€ Job Overview

As a Product Marketing Manager for EverCommerce Payments, you'll develop and execute strategic marketing initiatives for payment solutions across multiple SaaS platforms. This role focuses on connecting EverCommerce's payment products with service-based businesses through effective positioning, go-to-market strategies, and sales enablement. You'll directly contribute to revenue growth by optimizing messaging, improving payment conversions, and increasing product adoption across EverCommerce's portfolio.

ASSUMPTION: This is a mid to senior-level position based on the required 5+ years of experience and strategic responsibilities. The role appears to combine product marketing with elements of growth marketing focused specifically on payment solutions.


๐Ÿ“‹ Key Responsibilities

โœ… Develop and refine product positioning and competitive positioning strategies that resonate with target audiences

โœ… Evaluate pricing structures and drive strategic communication around pricing changes

โœ… Collaborate with product teams to identify target markets for new features and drive increased product utilization

โœ… Map out buyer journeys with marketing and customer experience teams to optimize messaging at each decision stage

โœ… Gather customer insights through interviews, surveys, focus groups, and sales data analysis

โœ… Support content marketing and SEO teams to develop content that attracts ideal target customers

โœ… Create sales enablement training and materials that directly impact revenue

โœ… Plan and execute high-impact Go-to-Market campaigns

โœ… Manage and optimize onboarding workflows and payment buying models to convert SaaS customers

โœ… Develop and execute internal communications strategies around product updates and market dynamics

โœ… Track and report key metrics including payment conversions, feature utilization, and campaign results


๐ŸŽฏ Required Qualifications

Education: Not specified

Experience: 5+ years of product marketing experience in high-growth SaaS or Fintech environments

Skills:

  • Action-oriented with a test and iterate approach
  • Ability to leverage analytics tools for quantitative insights
  • Strong customer centricity
  • Excellent understanding of payment funnel acquisition
  • Go-to-market campaign design and execution
  • Strong writing, communication, and presentation skills
  • Proficiency in Salesforce.com, Heap, and other analytics tools
  • Strong interpersonal and consensus-building skills
  • Project management capabilities with attention to detail

Desired Additional Skills:

  • Experience marketing products in home improvement/home services industry
  • Knowledge of online payment industry
  • Hands-on experience with Stripe products

ASSUMPTION: While no specific degree is mentioned, a bachelor's degree in Marketing, Business, or a related field is likely expected given the seniority and complexity of the role.


๐Ÿ’ฐ Compensation & Benefits

Salary Range: $100,000 to $120,000 USD per year (may vary based on location, experience, and expertise)

Benefits:

  • Flexible work arrangements (in-office, remote, or hybrid)
  • Comprehensive health and wellness benefits
  • 401k or RRSP with company match
  • Annual wellness stipend
  • Flexible and generous paid time off
  • Employee Stock Purchase Program

Industry Comparison: This compensation range aligns with mid-to-senior product marketing roles in the SaaS/Fintech industry, with the flexibility of remote work adding additional value.


๐Ÿ“Œ Applicant Insights

๐Ÿ” Company Context

Industry Position: EverCommerce (Nasdaq: EVCM) is a leading service commerce platform providing vertically-tailored SaaS solutions to over 690,000 service-based businesses globally. The company operates under three main brands: EverPro (home services), EverHealth, and EverWell (wellness industries).

Company Size: Publicly traded company with global operations in the U.S., Canada, U.K., Jordan, New Zealand, and Australia

Company Stage: Established, growth-stage public company (Nasdaq listed)

ASSUMPTION: Based on the company's public status and global presence, EverCommerce appears to be in a mature growth stage with established market presence while still focusing on expansion and scaling operations.


๐Ÿ“Š Role Analysis

Career Level: Mid to Senior level

Reporting Structure: Not explicitly stated

Team Size/Composition: Not specified, but likely works across multiple teams including product, marketing, and sales

Growth Opportunities: Potential paths include advancement to senior product marketing, payments strategy, or broader marketing leadership roles

ASSUMPTION: Given the scope of responsibility and focus on payments (a critical revenue stream), this role likely reports to a Director of Product Marketing or similar senior leadership position. The cross-functional nature indicates opportunities to develop leadership skills across multiple domains.


๐ŸŒ Location & Work Environment

Office Type: Remote-friendly with 100% remote option; can work from office if near an EverCommerce location

Geographic Context: Can be based anywhere in the United States or Canada, with preference for Mountain time zone

Work Schedule: Not specifically mentioned, but likely standard full-time hours with flexibility

Regional Considerations: May require occasional travel to Denver, Colorado headquarters or other North American office locations

ASSUMPTION: While the role is remote-friendly, the preference for Mountain time zone suggests core collaboration hours align with Denver headquarters' business hours. The occasional travel requirement suggests important in-person team meetings and events are part of the culture.


๐Ÿ’ผ Interview & Application Insights

Typical Process: For product marketing roles at this level, typically includes initial screening, portfolio/case study review, panel interviews with marketing and product teams, and possibly a presentation on go-to-market strategy

Key Assessment Areas: Strategic thinking, market analysis skills, communication abilities, cross-functional collaboration experience, and understanding of payment technologies

Application Tips: Highlight specific examples of successful product launches, measurable campaign results, and experience with payment products or fintech solutions

ATS Keywords: product marketing, go-to-market, GTM, payments, SaaS, fintech, pricing strategy, customer journey, product positioning, sales enablement, competitive analysis, campaign strategy, product adoption

ASSUMPTION: These interview insights are based on industry standards for similar roles at comparable companies, as the specific hiring process isn't detailed in the listing.


๐Ÿ› ๏ธ Tools & Technologies

Salesforce.com, Heap Analytics, payment gateways (specifically PaySimple), payment APIs, Stripe (desired), customer survey tools, analytics platforms, presentation software, content management systems

ASSUMPTION: Additional tools likely include marketing automation platforms, collaborative project management software, and competitive intelligence tools common in product marketing, though these aren't explicitly mentioned.


๐Ÿ‘” Cultural Fit Considerations

Company Values: The listing emphasizes building "an extraordinary company" with talented, energetic, and motivated people

Work Style: Fast-paced, ever-changing environment requiring confidence, effective communication, and strong collaboration skills

Self-Assessment: Consider whether you:

  • Are motivated by direct impact on revenue and growth targets
  • Thrive in dynamic environments requiring adaptability
  • Can balance strategic vision with tactical execution
  • Can effectively collaborate across multiple teams and functions
  • Are passionate about connecting people with products and services

ASSUMPTION: The listing suggests a results-oriented culture that values autonomy and initiative, along with strong collaboration skills. The emphasis on being "obsessive" about detailed go-to-market strategies indicates an environment that prizes thoroughness and strategic thinking.


โš ๏ธ Potential Challenges

This role will likely require coordination across multiple brands and business units, potentially creating complexity in messaging and strategy alignment. The emphasis on both strategic planning and tactical execution suggests a broad scope that could be demanding. Working remotely while needing to influence cross-functional teams may require exceptional communication skills.

ASSUMPTION: These potential challenges are inferred from the role's scope and responsibilities. The need to work across multiple SaaS solutions and drive adoption for payment products could mean navigating competing priorities and different stakeholder needs.


๐Ÿ“ˆ Similar Roles Comparison

This role differs from a general Product Marketing Manager by its specific focus on payment solutions across multiple products. Unlike a pure Product Marketer who might focus on a single product line, this role requires deep payments expertise and involves driving adoption across an existing customer base. Compared to a Growth Marketing Manager, this role has more emphasis on positioning and enablement rather than just acquisition metrics.

ASSUMPTION: This comparison is based on standard industry role definitions and the specific focus areas highlighted in the job description.


๐Ÿ“ Sample Projects

  • Developing a competitive analysis of payment solution providers in the home services industry to inform positioning strategy
  • Creating and executing a communication plan for a pricing structure update across multiple product lines
  • Designing and implementing an optimization strategy to increase payment conversion rates from existing SaaS customers
  • Building comprehensive sales enablement materials focusing on payment solution benefits for service businesses
  • Collaborating with product teams to define and launch new payment features with targeted go-to-market campaigns

ASSUMPTION: These projects are illustrative examples based on the listed responsibilities and typical work in payment product marketing.


โ“ Key Questions to Ask During Interview

  1. What are the current payment adoption rates across different product lines, and what are the primary obstacles to increasing adoption?
  2. How does the payments team collaborate with the individual product teams across EverPro, EverHealth, and EverWell brands?
  3. What metrics will be used to evaluate success in this role during the first 6-12 months?
  4. How does EverCommerce differentiate its payment solutions from competitors in the service business market?
  5. What are the most significant growth opportunities for payments across the EverCommerce ecosystem in the next year?

ASSUMPTION: These questions are suggested based on common strategic priorities for payment products and the specific responsibilities outlined in the job description.


๐Ÿ“Œ Disclaimer

โš ๏ธ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.


๐Ÿ“Œ Next Steps for Applicants

To create a competitive application for this role:

  1. Update your resume to highlight relevant payment or fintech product marketing experience, emphasizing measurable results and strategic initiatives
  2. Incorporate key phrases from the job description like "go-to-market strategy," "payment solutions," and "product positioning" to optimize for ATS systems
  3. Prepare a portfolio of past product marketing campaigns, especially those related to payments or SaaS products
  4. Research EverCommerce's payment solutions and competitive landscape to demonstrate industry knowledge
  5. Connect with current EverCommerce employees on LinkedIn to gain additional insights about the company culture and interview process
  6. Prepare specific examples that demonstrate your ability to drive adoption metrics and collaborate across multiple teams