JewelsHire, a distinguished leader in the realm of
jewellery industry recruitment, extends its invitation for
a position at a renowned jewellery manufacturer located in Seepz, Andheri East,
Mumbai.
Key
Responsibilities:
Lead a high-performing CRM team, providing guidance, training, and mentorship.
Foster a collaborative and innovative team culture.
Develop and implement a comprehensive CRM strategy tailored to the jewellery industry.
Making sure the orders are dispatched on time.
Collaborate with cross-functional teams to align CRM initiatives with overall business objectives.
Develop and optimize the process to enhance the overall efficiency
Identify touchpoints for improvement and implement strategies to address pain points.
Handle production and complaint queries
Good understanding of shipment building and shipment release.
Foster a collaborative and innovative team culture.
Requirements
Any Graduate
Experience Required - 6+ years in Export Market
Good Knowledge of Costing and Quotation preparation
Must have experience in EMR
Good knowledge of team handling.
Should be presentable
Good communication skills - English and Hindi
Good Grip in Excel
Strong analytical and problem-solving skills.
Abilityto work collaboratively across departments and levelsof the organization.
Demonstrated success in driving customer engagement and loyalty.